The Chatbot Ella is providing you with personalized automated information about contraception and emergency contraception.
HRA Pharma UK & Ireland Ltd fully respects confidentiality of your data in compliance with European General Data Protection Regulation No. 2016/679 (GDPR) and would like to be transparent on how your personal data is used while chatting.
To engage with you in the chat, we use your Facebook–Page scoped ID (PSID), this means we use Facebook first name, your Facebook surname, the time zone offset to CET (Central European Time) such as CET – 5, the language setting such as en_us for English in the US and your gender specified in Facebook.
Other parties are also processing data on HRA Pharma’s behalf are bound by confidentiality:
For technical support: Spectrm Publishing UG, Bredower Str. 31, 14612 Falkensee, Germany
For medical support: Cambridge Regulatory Services Ltd, 2 Cabot House, Compass Point Business Park, St. Ives, Cambridgeshire, PE27 5JL, United Kingdom.
For commercial support: Dirt & Glory Media, 2 Hat & Mitre Court, London, EC1M 4EF, United Kingdom
At any time, by sending the Stop message, your data will be deleted immediately.
Data regarding side effects are stored according to pharmaceutical regulation (while the product is sold and ten years thereafter).