Laboratoire HRA Pharma (hereafter “HRA Pharma”), ID number 420 792 582 RCS Nanterre located 200 avenue de Paris, F-92 320 Châtillon, France, and its subsidiaries pay particular attention to the protection of your Personal Data and to privacy and commits to respect them through the following fundamental values:
HRA Pharma provides on-line resources with the aim to give health information such as contraception.
With this Privacy Policy, HRA Pharma which is responsible, acting as Controller, commits to process your Personal Data with many caution and only for purposes for which personal data have been collected, in accordance with applicable laws and particularly the European General Data Protection Regulation (EU) 2016/679 (hereafter the GDPR).
This Privacy Policy applies to Personal Data collected through the website www.ellaOne.co.uk (“Website”).
The following terms “Personal Data”, “Processing”, “Controller”, “Processor”, “Data Protection Authority” take the definitions given by article 4 of the GDPR.
1. Information collected about you when you access this website
For more information regarding the use of cookies by HRA Pharma, please read our Cookies Policy available on the footer of the website. Within this Cookies Policy, you will find information on how to disable all the cookies if you disagree with their use.
The Chatbot Ella is providing you with personalized automated information about contraception and emergency contraception.
HRA Pharma UK & Ireland Ltd fully respects confidentiality of your data in compliance with European General Data Protection Regulation No. 2016/679 (GDPR) and would like to be transparent on how your personal data is used while chatting.
To engage with you in the chat, we use your Facebook–Page scoped ID (PSID), this means we use Facebook first name, your Facebook surname, the time zone offset to CET (Central European Time) such as CET – 5, the language setting such as en_us for English in the US and your gender specified in Facebook.
Other parties are also processing data on HRA Pharma’s behalf are bound by confidentiality:
For technical support: Spectrm Publishing UG, Bredower Str. 31, 14612 Falkensee, Germany
For medical support: Cambridge Regulatory Services Ltd, 2 Cabot House, Compass Point Business Park, St. Ives, Cambridgeshire, PE27 5JL, United Kingdom.
For commercial support: Dirt & Glory Media, 2 Hat & Mitre Court, London, EC1M 4EF, United Kingdom
At any time, by sending the Stop message, your data will be deleted immediately.
Data regarding side effects are stored according to pharmaceutical regulation (while the product is sold and ten years thereafter).
2. What are the purposes for processing and the legal basis?
Purposes | Legal basis |
---|---|
Managing and responding to your questions | Comply with our legal obligations and with our legitimate interest to answer your questions |
Managing information received concerning adverse effects or quality claim | Comply with our legal obligations |
Managing and providing the Website (please see our cookie policy) | Our legitimate interest to provide a Website |
For our commercial needs, notably data analysis, our website improvement, both our products and services improvement, identifying use of the website trends, customization of the website according to your tastes and to determine the efficacy of our promotional campaigns | Comply with our legitimate interest to develop our relation with you |
Performing statistics on the use of the Website (please see our cookie policy) to improve the quality of our website | Your consent |
3. Who are the recipients of your Personal Data?
The access to your Personal Data is strictly limited to authorized people at HRA Pharma. These people are the ones for whom the access to such data is necessary to carry out their missions.
In addition to the categories of recipients above mentioned, the company LOOP, our IT solution provider and hosting company, located in Austria in Europe, may have access to your Personal Data.
HRA Pharma will also communicate your Personal Data to relevant authorities as required by applicable laws.
In every case, your personal data will be processed according to applicable laws regarding protection of Personal Data and particularly according to the GDPR.
4. How long will your Personal Data be retained?
Personal Data which are processed to manage and answer to your questions are stored for one year.
Personal Data which are processed to follow an adverse event or a quality claim are stored for ten years starting from the end of the marketing authorization of ellaOne® .
Personal Data which are processed for our commercial needs are stored for one year.
5. Transfers outside of the European Economic Area
Your Personal Data will not the processed outside of the European Economic Area.
Only aggregated data or anonymized data should be processed out of the European Economic Area.
6. Security
HRA Pharma implements appropriate technical and organizational measures to ensure an appropriate level of security regarding the risk incurred and protect your Personal Data against unauthorized access, disclosure, alteration or destruction.
7. What are your rights? How can you exercise them?
Under applicable Personal Data protection laws, notably the GDPR you have a number of rights with regard to your Personal Data. Those rights are as follows:
If you wish to exercise one of these rights, please send a request in this regard to dataprivacy@hra-pharma.com or to Laboratoire HRA Pharma, Data Protection Officer, 200 avenue de Paris, 92320 Châtillon, France, stating both your name and your surname, with a copy of your identity card.
If you have unresolved concerns you also have the right to complain to the Data Protection Authority in the country where either you live or either you work or either the country of the place of the alleged infringement.
Effective date: April 2019
Ask for the ellaOne Golden Shield tablet The most effective morning after pill*
ellaOne® 30mg film-coated tablet contains ulipristal acetate and is indicated for emergency contraception within 120 hours (5 days) of unprotected sexual intercourse or contraceptive failure.
Always read the instructions on the package leaflet carefully. Health information within this website is provided for educational purposes only and is not intended to replace discussions with healthcare professionals. All decisions regarding patient care must be made with a healthcare professional considering the unique characteristics of the patient.
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